Back to projects

Facebook Messenger AI Chatbot for Real Estate Industry

Project description

The main value of the solution is to simplify and make easy property search without additional email, letters, or long calls agents. Just a few clicks and the user gets the latest and hottest offers. Moreover, the chatbot allows to enter their own criteria and helps to choose a property that suits you. This could be for example, by budget or amount of bedrooms. For any help, the chatbot quickly connects a user to a live agent and he/she will hold a conversation. When the user is ready to buy or sell a property, our chatbot will offer to make an appointment to move forward.

It is your personal pocket real estate agent that finds the best choice for you, 24/7!

Duration: January – ongoing

Development team
Developers, Project Manager. QA Engineer
What we built
real_estate_bot
The solution includes

Facebook Messenger, WhatsApp, Slack (for operators).

The services and frameworks we used

Amazon DynamoDB is a key-value and document database that delivers single-digit millisecond performance at any scale.

AWS EC2 is a web service that provides secure, resizable compute capacity in the cloud. In our case, it was used for code hosting and scaling.

Node.js is a server-side, asynchronous, event-driven runtime environment, that allows us to build a server-side application using javascript syntax with the most recent ES standards support.

Smooch.io is a platform that connects software and ready projects to any messaging application.

Development process

We know that a client wants to know how his/her product is developing, that’s why we kept that consideration in mind and described in detail each step of the process.

To make a client assured that project development is moving along in the right direction, we always provide describe in details each step of the development.

The first step of integration with services: Vebra, Acuity Online Appointment Scheduling. After that, our team investigated and connected with the existing project Smooch.io. This preparation allowed us to build Facebook and WhatsApp chatbot quickly and with high quality.

Bot architecture
The result

The project is still going on, we already helped the real estate client build new sales channels, unload agent’s workflow and make client’s audience happy, because of fast service.

We built an easy-to-use chatbot that helps to find the best property for you, depending on your query and make appointments with the operator.  Also, the bot was connected with a Slack channel so the operator can easy to help a user.

If you want to have a chatbot like this, please fill out the form


Get a Quote