Chatbots.Studio - Chatbot development company
Telecommunications
Account details, payments via chat, store locator, complaint management, product wizard (suggesting products based on profile information).
Banking
Account details, peer-to-peer payments, product-service wizard (suggesting services based on users’ profiles), branch/ATM locator, investment assistant, notifications about new deals/prices (stock-currency), overdrafts alerts.
Insurance
Account details, quote wizard (displaying products based on users’ profile), agent-store locator,
request assistant, incident report, claims management
Retail
Product sales, complaint management, product discounts, store finder, order tracker, returns
management, digital coupon delivery
Healthcare
Account details, health history wizard, doctor locator, personal training notifications,
prescription refills, appointments with doctors
Utilities
Account details, bill management, outage alerts, digital meter information, saving and
safety tips, complaint management
Logistics
Account details, package tracking, shipping information, pickup scheduling, bill payments,
location finder, proof of delivery.
Media
Account details, shows, episodes, schedule, alerts, technical support, complaint management, merchandise, bill payments
Travel and hospitality
Account details, room bookings, offers, hotel directory & map, gift cards, etc.
What are the roles of the bot?
Sales person
The bot provides a range of sales services such as invoice generation, payment, and payment status
tracking. Besides direct sales, a bot successfully provides cross-selling.
Lead generator
The bot gathers potential customers and offers them value: loyalty card or discounts, for example.
Also, the bot is able to gather customer’s information and make appointments.
Interface
The bot integrates with appropriate API to complete clients’ requests. The bot is able to provide customer authorization and integration with another mobile or web services. After integration, a bot gives out processed result in the appropriate format.
Hostess
The bot automates such processes as showcasing rules, presenting new participants or advertising.
Helper
The bot provides customer support and issues resolving 24/7. Helper answers to the FAQ and saves the time of live agents. The bot is also able to connect live agents with users if necessary.
Informator
The bot aggregates the data from different resources into a message and notificates customer regarding service changes.
Psychologist
The main value of a bot is the conversation flow with user. A bot is able to establish a friendly amtoshpere and improve the users’ mood.
Chatbot development company portfolio
We build just conversational UI and nothing else