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5 Chatbot Uses and Scenario For Outsourcing Company

Thank you for placing your trust in us and reading our blog! If you are in outsourcing, welcome and let’s learn how to boost it with AI chatbot!
To be successful with your target audience, the first rule is building a trustful relationship and valuable engagement. With that in mind, the client will be connecting with you on different channels to get your services. The engagement must be quick and supported 24/7, despite any working hours you may have listed.

The chatbot could be implemented for different purposes: starting from internal staff communication up to content marketing.

So, I dived deeply into this type of business and found out 5 uses of a chatbot that would work for you the best.

Chatbot that qualifies leads

Chatbot selects leads according to your wishes: type of services that client requests, city, project budget, MQL, SQL etc. You can integrate calendars with the bot to convert customers and schedule meetings in the process. Also can build sequences and program conversations with saved replies.

Survey for clients

Learn what your clients need and if you have a little landing page where you are asking about feedback, remove it. A chatbot makes it more interactive. You’ll get much more feedback compared to a landing space on a website.

Scheduling a demo or meeting with the sales department

The CTA button is necessary for websites, to encourage customers to come and make a purchase. When the client is ready to speak, a chatbot will offer to schedule a meeting or show the chatbot demo and make the event on the calendar. Awesome, isn’t it?

24/7 customer support

That is one of the main chatbot benefits! What do you do when the client sent requests at night? While you are sleeping, chatbot will serve the lead and add him to the CRM system. While you were absent, chatbot turned the prospect into a lead.

SALES (!)

The most valuable chatbot benefit. Clients can order your outsourcing services through messenger or a web widget (that’s the best fit) on your website.
We researched how chatbot works for sales in greater detail. Check our articles there:
Chatbot as a New Sales Channel for Small Business
How Chatbots Improve Cross-Selling

How do you see your chatbot? What is the main goal of the virtual assistant for you?

To provide detailed information and chatbot uses with measurable indicators, feel free to contact us and we will figure something out.

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The Firts Guide To The AI Chatbot Project Management Is Out On Amazon!

Once in a while, an idea grabs a hold of our minds, and we just can’t stop thinking about it. This is the case now. So we decided to sit down and write the helpful FIRST guide for business owners, project managers and everyone else who is in chatbot development.

The long wait is finally over! The New Guide to AI Chatbot Project Management is out and on sale NOW!
Igor Luzhanskiy is the first author who published a detailed, step-by-step tutorial on how to manage AI chatbot project in an organized and predictable way.


For whom is this guide dedicated? We identified the roles which would find the following information useful during project management:

  • Product Owners
  • Project Managers
  • Business Analytics

Igor Luzhanskiy, Chatbots.Studio Co-Founder, author:

“I have the supreme pleasure of sharing with you the AI
Сhatbot Development Methodology. I hope that it
will help you run AI chatbot development projects
in controlled environments, and thus make your
bot all that much better. Enjoy the journey and
I would be very pleased to hear back from you.”

Download The Guide to AI Chatbot Project Management today!

Follow the tips, avoid pitfalls, understand the true value of your chatbot and build AI chatbots in an organized and predictable way.

Click the link and buy the first in a niche guide!

 

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Deep Knowledge Analytics Ranks Chatbots.Studio in The List of Top AI Companies

Expanding horizons, new partners and friends are our vectors in growth. Chatbots.Studio has become a part of the Deep Knowledge Analytics Platform MindMap. 

Deep Knowledge Analytics is the leading DeepTech-focused analytical agency, producing advanced analytical reports on DeepTech and frontier-technology industries, using sophisticated multi-dimensional analytical frameworks and algorithmic methods. They combine hundreds of specially-designed and specifically-weighted metrics and parameters to deliver sophisticated market intelligence, pragmatic forecasting and tangible industry benchmarking.

The platform will be open to qualified stakeholders. It will serve as the framework for industry optimization and cross-disciplinary integration and collaboration between companies, investors, entrepreneurs, scientists and government officials. The overarching aim of the platform is to promote the synergistic and integrated development of the AI, IoT, VR, AR, FinTech, GovTech, LegalTech, Digital Medicine, and Longevity Industries to maximize the benefits for all industry stakeholders.

Find  Chatbots.Studio among the AI Eastern Europe Industry Landscape listing as one of the top and innovative chatbot providers. 

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MobileAppDaily Ranks Chatbots.Studio Among Top Chatbot App Development Companies

Chatbots.Studio is a well-known innovative technical team of highly experienced mobile app designers and application developers whose main focus remains on delivering excellence to the most conversational platforms in the form of interactive chatbot app development. The chatbot application development company has also been known to be among the top trusted AI (Artificial Intelligence) solution providers for global organizations.

In addition to this, the SaaS Solutions of Chatbots.Studio are also successfully working in different industry verticals like banks, insurance, telecom, retail, transportation, and many more. In total, they are currently initiating about 4270 conversations per hour across various social media apps and channels which include Facebook Messenger, Web, Viber, Telegram, Slack and many more.

Why MobileAppDaily Chose Chatbot.Studio?

MobileAppDaily is a well-established news and media portal in the field of technology that has created a name for itself in the global market in such a short span of time. This portal covers everything related to the tech and mobile application industry which also consists of all the latest and trending updates related to the web as well as mobile apps.  

At Chatbot.studio, the team basically combines its solid marketing expertise in the most conversational interfaces along with an in-depth understanding of the latest and emerging technologies like IoT (Internet of Things), flutter, etc to deliver great business value to their clients. To appreciate their team’s efforts over the past few years, MobileAppDaily has decided to rank Chatbot.Studio on its exclusive list of Top Chatbot app development companies of 2019. 

Since the day of its inception, this tech news portal has offered nothing but the best content related to the process of mobile app development so that its readers can get the top insights related to the mobile app industry. Apart from this, some of the other categories that are covered in this tech-based media portal are detailed Android and iOS mobile app reviews. 

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Viber Chatbot for Increasing Sales

The solution was designed for ordering and delivery food with embed online payment 24/7. Chatbot combines great UI and high-speed processing in serving clients.
          Financial Benefit:

More sales conversion without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Decreased cost per conversation

Increasing of loyalty audience

Increasing the number of sales

 

          Goals:

Involving active users of messengers to shopping

Decreasing of bounce rate

Building a permanent client base for easy communication

Decreasing costs for lead generation

Increasing sales funnel

Making an order in a few clicks

 

          Features:

Embed goods search

Shopping cart

Instant order processing

Cross-sale via relevant offers

 

          Technologies:

Botkit – an open source development tool for building a chatbot, apps and custom integrations for major messaging platforms. 

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Chatbot For Supporting Educational Process

Chatbot acts as a teacher and guide during the learning process. The solution also checks and fixes students’ mistakes.
          Financial Benefit:

More sales conversions without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Increased more traffic to the company website

Increased activity to the app and sales per month

Decrease the costs for students’ live agent support

 

          Goals:

Course sales in chatbot without live agent help

Supporting during the learning process

Сlasses Automation without a teacher

Providing English and Math classes

 

          Features:

24/7 customer service. Even if the student is in another timezone, he will be served immediately

Ability to serve students in their most pop messenger among teens

Checking sentence context

Checking grammar in the text

Checking and offering the right tense for sentence

Checking in on the students’ feelings and mood

 

          Technologies:

Dialogflow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

Botkit – an open source developer tool for building a chatbot, apps and custom integrations for major messaging platforms. 

Node.js an open source server environment. 

 

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Chatbot for Pre-Ordering and Online Payment in Telegram

The Chatbot designed for quick service and coffee ordering without any cashier help. The solution also has embedded online payment for best coffee lovers` convenience.
          Financial Benefit:

Increasing sales in messenger

Visa Online payment  

Decreasing cost per engagement with the client

Decreasing costs for internal staff

Increasing more traffic to the Telegram channel

Aforementioned benefits increased loyalty and cross-selling

 

          Goals:

Avoiding queues to the cashier by the online coffee ordering

Reducing cash payments

Reload of internal staff’s workflow

Creating a comprehensive guide for ordering the right coffee and avoiding communication misunderstandings

Quick start. Receiving first online order in 15 minutes after the connection

 

          Features:

Visa Online payment

Online coffee ordering

Canceling and change options are available during the ordering

Notification regarding order status

A quick search of appropriate items via embedded search

Nearest store. With built-in Google Maps chatbot shows the list of stores and the one which is nearest to customer

Integration with delivery company database. The Chatbot makes an order and passes it to the delivery company.

 

          Technologies:

AWS Lambda is a computing service that runs code in response to events and automatically manages the computing resources required by that code.

AWS API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale. 

Amazon EC2 is a web service that provides secure, resizable compute capacity in the cloud.

MySQL is an open-source relational database management system (RDBMS).

Node-RED is a programming tool for wiring together hardware devices, APIs and online services in new and interesting ways.

Node.js an open source server environment. 

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Free Webinar: How to Manage AI Chatbot Development? Methodology and Practical Cases

We are running a free webinar and want to share our expertise with you!

Every software project seems to be similar in terms of project management methodology. What do you use for your project – Agile, Waterfall, maybe MSF? It seems like you could apply the existing blueprints to any type of software project, whether it is e-commerce platform, mini-ERP solution or AI Chatbot… 

Unfortunately, this is just not the case. AI Chatbots are different from other software projects, not only in the nature of the project, but also in the way how they should be managed.

We have been reflecting on the experiences we have in Chatbots.Studio and would like to share with you our knowledge, which is framed in the form of chatbot development methodology.

We will discuss:

  • What should be covered in the requirements?
  • What is the responsibility split between client and supplier?
  • What are the project milestones and deliverables at each project stage?
  • What are the key metrics of a project?
  • What are the unique success factors in AI chatbot development?

The Meetup will be conducted in the form of a workshop with cases discussion.

See you at the meetup,

RSVP!

 

Register via the link and we’ll see you at the webinar 

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Meet Up In Berlin: Chatbot Experts Shared Experience of Managing AI Chatbot Project

Open-minded people who love technology and are genuinely passionate about chatbot will get together at the meetup How To Manage An AI Chatbot Development! 

AI Chatbots are different from other software projects not only in the nature of the project but also on the way how they should be managed.

We have reflected on the experience we have in Chatbots.Studio and would like to share with you our knowledge which is framed in the way of chatbot development methodology.

We will discuss during the event:

  • What should be covered in the requirements?
  • What is the split of responsibility between client and supplier?
  • What are the project milestones and deliverables at each project stage?
  • What are the key metrics of a project?
  • What are the unique success factors in AI chatbot development?

Meetup will be handled in the form of a workshop with cases discussion.

We are open to continuing the discussion about the methodology of Chatbots development. Just drop a line and we will share our knowledge with you.

See you at 6:30 pm 30th of October

Sankt Oberholz

Rosenthaler Strasse 72a, Berlin

Facebook event

 

UPD: see below event photos

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