Back to blog

Chatbot For Supporting Educational Process

Chatbot acts as a teacher and guide during the learning process. The solution also checks and fixes students’ mistakes.
          Financial Benefit:

More sales conversions without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Increased more traffic to the company website

Increased activity to the app and sales per month

Decrease the costs for students’ live agent support

 

          Goals:

Course sales in chatbot without live agent help

Supporting during the learning process

Сlasses Automation without a teacher

Providing English and Math classes

 

          Features:

24/7 customer service. Even if the student is in another timezone, he will be served immediately

Ability to serve students in their most pop messenger among teens

Checking sentence context

Checking grammar in the text

Checking and offering the right tense for sentence

Checking in on the students’ feelings and mood

 

          Technologies:

Dialogflow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

Botkit – an open source developer tool for building a chatbot, apps and custom integrations for major messaging platforms. 

Node.js an open source server environment. 

 

Back to blog

Chatbot for Pre-Ordering and Online Payment

The Chatbot designed for quick service and coffee ordering without any cashier help. The solution also has embedded online payment for best coffee lovers` convenience.
          Financial Benefit:

Increasing sales in messenger

Visa Online payment  

Decreasing cost per engagement with the client

Decreasing costs for internal staff

Increasing more traffic to the Telegram channel

Aforementioned benefits increased loyalty and cross-selling

 

          Goals:

Avoiding queues to the cashier by the online coffee ordering

Reducing cash payments

Reload of internal staff’s workflow

Creating a comprehensive guide for ordering the right coffee and avoiding communication misunderstandings

Quick start. Receiving first online order in 15 minutes after the connection

 

          Features:

Visa Online payment

Online coffee ordering

Canceling and change options are available during the ordering

Notification regarding order status

A quick search of appropriate items via embedded search

Nearest store. With built-in Google Maps chatbot shows the list of stores and the one which is nearest to customer

Integration with delivery company database. The Chatbot makes an order and passes it to the delivery company.

 

          Technologies:

AWS Lambda is a computing service that runs code in response to events and automatically manages the computing resources required by that code.

AWS API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale. 

Amazon EC2 is a web service that provides secure, resizable compute capacity in the cloud.

MySQL is an open-source relational database management system (RDBMS).

Node-RED is a programming tool for wiring together hardware devices, APIs and online services in new and interesting ways.

Node.js an open source server environment. 

Get a Quote

Menu