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Chatbot for Increasing Sales in Messengers

The solution was designed for ordering and delivery food with embed online payment 24/7. Chatbot combines great UI and high-speed processing in serving clients.
          Financial Benefit:

More sales conversion without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Decreased cost per conversation

Increasing of loyalty audience

Increasing the number of sales

 

          Goals:

Involving active users of messengers to shopping

Decreasing of bounce rate

Building a permanent client base for easy communication

Decreasing costs for lead generation

Increasing sales funnel

Making an order in a few clicks

 

          Features:

Embed goods search

Shopping cart

Instant order processing

Cross-sale via relevant offers

 

          Technologies:

Botkit – an open source development tool for building a chatbot, apps and custom integrations for major messaging platforms. 

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Chatbot For Supporting Educational Process

Chatbot acts as a teacher and guide during the learning process. The solution also checks and fixes students’ mistakes.
          Financial Benefit:

More sales conversions without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Increased more traffic to the company website

Increased activity to the app and sales per month

Decrease the costs for students’ live agent support

 

          Goals:

Course sales in chatbot without live agent help

Supporting during the learning process

Сlasses Automation without a teacher

Providing English and Math classes

 

          Features:

24/7 customer service. Even if the student is in another timezone, he will be served immediately

Ability to serve students in their most pop messenger among teens

Checking sentence context

Checking grammar in the text

Checking and offering the right tense for sentence

Checking in on the students’ feelings and mood

 

          Technologies:

Dialogflow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

Botkit – an open source developer tool for building a chatbot, apps and custom integrations for major messaging platforms. 

Node.js an open source server environment. 

 

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Chatbot for Pre-Ordering and Online Payment

The Chatbot designed for quick service and coffee ordering without any cashier help. The solution also has embedded online payment for best coffee lovers` convenience.
          Financial Benefit:

Increasing sales in messenger

Visa Online payment  

Decreasing cost per engagement with the client

Decreasing costs for internal staff

Increasing more traffic to the Telegram channel

Aforementioned benefits increased loyalty and cross-selling

 

          Goals:

Avoiding queues to the cashier by the online coffee ordering

Reducing cash payments

Reload of internal staff’s workflow

Creating a comprehensive guide for ordering the right coffee and avoiding communication misunderstandings

Quick start. Receiving first online order in 15 minutes after the connection

 

          Features:

Visa Online payment

Online coffee ordering

Canceling and change options are available during the ordering

Notification regarding order status

A quick search of appropriate items via embedded search

Nearest store. With built-in Google Maps chatbot shows the list of stores and the one which is nearest to customer

Integration with delivery company database. The Chatbot makes an order and passes it to the delivery company.

 

          Technologies:

AWS Lambda is a computing service that runs code in response to events and automatically manages the computing resources required by that code.

AWS API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale. 

Amazon EC2 is a web service that provides secure, resizable compute capacity in the cloud.

MySQL is an open-source relational database management system (RDBMS).

Node-RED is a programming tool for wiring together hardware devices, APIs and online services in new and interesting ways.

Node.js an open source server environment. 

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Igor Luzhanskiy Was Interviewed by GoodFirms Team

Igor Luzhanskiy, the co-founder at Chatbots.Studio was interviewed by the team of GoodFirms taking into consideration the ala grand services the firm has provided since inception. Mr. Igor talks about so many unknown things related to his company and their approach while sharing some secrets to success. Here we go.

Introducing his digital conversation platform Chatbots.Studio, Mr. Igor sheds light on the main specialization of the firm which is chatbot development. The firm is based in Ukraine with offices in the Netherlands and Canada. They have catered to various distinctive industries including finance, insurance, e-commerce, and telecommunications. Their bots provide aid in communication to various social media platforms. Coming to the role Mr. Igor plays, he says that along with being the co-founder, he heads the sales and marketing department at his firm.

It is easy to conceive an innovative idea in this generation of constant change but what catches everyone’s eyes and heart is the approach taken towards an innovative execution. And, Chatbots.Studio does that. Coming to life with an idea to make businesses automated, Mr. Igor Luzhanskiy shares the journey of Chatbots.Studio that has successfully delivered a tremendous amount of value to business owners in the automation sector.

Sharing about the business model they employ, he shares that they firmly believe in an in-house team to lead a successful company. The firm today has around 25 employees working under the name of Chatbots.Studios. What differentiates them from the other top bot development companies is their high regard and understanding of the obligations of their customers. One important quality that demands applaud is their continuous feedback check and stats comparison. This has proven that the firm stands triumphant in increasing the revenue of the company and even encourages Chatbots. Studios to work harder for more.

In this intuitive talk, Mr. Igor shares deep insights into multiple aspects they take into consideration. Parameters to be taken under consideration while software development is one of them. The inspiring Mr. Igor brings to the knowledge of various factors that determine the duration of chatbot development. He focuses on the list of languages that the chatbots support and need to have AI. What he adds with sharpened views is the integration with backend systems and the complexity of the manual conversation. GoodFirms having been impressed with this deep level of penetration has even ranked Chatbots.Studio among the top software development companies in Ukraine.

In addition to the services the firm provides, the conversation also moves forward to the company’s methods of deciding the costs for projects, the languages and frameworks they suggest, their billing structure which favors both clients and them and even their working time frame for developing front end and back end of their projects. To get deep insights into it, have a quick read of the full Interview of Mr. Igor Luzhanskiy, the co-founder at Chatbots.Studio with GoodFirms.

 

About GoodFirms

Washington, D.C. based GoodFirms is a maverick B2B research and reviews firm that aligns its efforts in finding the top Software development and Bot development companies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation and helps service seekers pick the right technology partner that meets their business needs.

About the Author

Anna Stark is presently working as a Content Writer with GoodFirms – Washington D.C. based B2B Research Company, which bridges the gap between service seekers and service providers. Anna’s current role lingers her to shape every company’s performance and key attributes into words. She firmly believes in the magic of words and equips new strategies that work, always in with ideas, something new to carve, and something original to decorate the firm’s identity.

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