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Viber Chatbot for Increasing Sales

The solution was designed for ordering and delivery food with embed online payment 24/7. Chatbot combines great UI and high-speed processing in serving clients.
          Financial Benefit:

More sales conversion without any extra costs

Lowering live support costs 

Increased conversion rate per conversation

Decreased cost per conversation

Increasing of loyalty audience

Increasing the number of sales

 

          Goals:

Involving active users of messengers to shopping

Decreasing of bounce rate

Building a permanent client base for easy communication

Decreasing costs for lead generation

Increasing sales funnel

Making an order in a few clicks

 

          Features:

Embed goods search

Shopping cart

Instant order processing

Cross-sale via relevant offers

 

          Technologies:

Botkit – an open source development tool for building a chatbot, apps and custom integrations for major messaging platforms. 

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Chatbot for Home Service Ordering in Telegram

The chatbot is your personal helper. It finds the best maid or gardener to make your life easy. Embed online payment for client convenience.
          Financial Benefit:

Increasing sales in the channel without live agent support

Increasing of cross-sales

More sales conversations without any extra costs

Reducing costs per every conversation

Reducing costs for the internal staff

 

          Goals:

Simplification of ordering home services

Sales without a live agent

Quick connection with a live agent in case of need

Ability to communicate through all preferred messengers (Facebook Messenger, Slack, Telegram, Twilio)

 

          Features:

24/7 customer service. Even when the customer is in another timezone, he will be served immediately

Ability to connect with a live agent during the conversation

Integration with Stripe for checking and saving payment data

Integration with CMS

Email notification about the client’s request to invite a live agent to the conversation

Location recognition

Integration with the calendar

 

          Technologies:

FlowXO is a complete platform to create, manage and publish your chatbot

DialogFlow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

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