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Successfully Implemented WhatsApp Chatbot For Grocery Shoping Service

We are happy to present the results of our successful cooperation with YeboFresh – WhatsApp chatbot! 

Yebofresh – is South Africa’s online shopping service, making quality products accessible to South Africa’s underserved population.

WhatsApp chatbot for the customer is ready to use and live! How does it work for YeboFresh?

  • Product search by relevant code and making returns for the keyword entered
  • Assigning a customer to the relevant live agent and searching for the nearest location
  • Showing current status or ordering
  • Integration with YeboFresh online shopping platform

 

If you want to have a WhatsApp chatbot like this (or any other platform), drop us a request and we’ll schedule the demo asap. 

 

 

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Chatbot for Home Service Ordering

The chatbot is your personal helper: It finds the best maid or gardener to make your life easy. Embed online payment for client convenience.
          Financial Benefit:

Increasing sales in the channel without live agent support

Increasing of cross-sales

More sales conversations without any extra costs

Reducing costs per every conversation

Reducing costs for the internal staff

 

          Goals:

Simplification of ordering home services

Sales without a live agent

Quick connection with a live agent in case of need

Ability to communicate through all preferred messengers (Facebook Messenger, Slack, Telegram, Twilio)

 

          Features:

24/7 customer service. Even when the customer is in another timezone, he will be served immediately

Ability to connect with a live agent during the conversation

Integration with Stripe for checking and saving payment data

Integration with CMS

Email notification about the client’s request to invite a live agent to the conversation

Location recognition

Integration with the calendar

 

          Technologies:

FlowXO is a complete platform to create, manage and publish your chatbot

DialogFlow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

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