The bot provides a chain of sales services such as invoice generation, payment, and payment tracking status. Besides direct sales a bot successfully provides cross-selling.
The bot gathers potential customers offering the value, for example, loyalty card or discount. Also the bot able to gather customer’s information making appointments.
The bot integrates with appropriate API to complete clients requests. The bot is able to provide customer authorization and integration with another mobile or web services. After integration, a bot gives out processed result in the appropriate format.
The bot provides automation of the processes in a channel, for example, showcases rules, presents new participants or advertise.
The bot provides customer support and issues resolving 24/7. Helper answers on the FAQ and saves the live agents time. In other cases the bot connects client with live agent.
The bot aggregates the data from different resources into a message and notificates customer regarding service changes.
The main bot value is conversation flow with user. In the most cases the bot helps to avoid bad thoughts and desire to commit suicide.