Financial Benefits
Increasing sales in the channel without live agent support
Increasing of cross-sales
More sales conversations without any extra costs
Reducing costs per every conversation
Reducing costs for the internal staff
Goals:
Simplification of ordering home services
Sales without a live agent
Quick connection with a live agent in case of need
Ability to communicate through all preferred messengers (Facebook Messenger, Slack, Telegram, Twilio)
Features:
24/7 customer service. Even when the customer is in another timezone, he will be served immediately
Ability to connect with a live agent during the conversation
Integration with Stripe for checking and saving payment data
Integration with CMS
Email notification about the client’s request to invite a live agent to the conversation
Location recognition
Integration with the calendar
Technologies:
FlowXO is a complete platform to create, manage and publish your chatbot
DialogFlow is an end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.