Chatbots.Studio – Chatbot Development Company

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What bot can do in my industry?

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Telecommunications
Account details, payments via chat, store locator, complain management, product wizard (which product is the best knowing my profile)

Banking
Account details, peer to peer payments, produce-service wizard (find the best product/service by knowing my profile), branch/ATM locator, investment assistant, notifications about new deals/prices (stock-currency), alert about overdrafts

Insurance
Account details, quote wizard, right product based on the user profile, agent-store locator, request assistant, incident report, claims management

Retail
Product sales, complain management, product discounts, store finder, order tracker, returns management, digital coupon delivery

Healthcare
Account details, health history wizard, doctor locator, personal training notifications, prescription refills, make appointment with to doctor

Utilities
Account details, manage your bill, outage alerts, digital meter information, saving and safety tips, complaint management

Logistics
Account details, track package, calculate shipping’s, schedule pickup, pay bills, find locations, issue the claim, receive proof of delivery.

Media
Account details, shows, episodes, schedule, alerts, technical support, complain management, buy merchandise, pay bills

Travel and hospitality
Account details, book a room, offers, hotel directory & map, gift cards and etc.

AI Chatbot for Education Planning

AI Chatbot for Education Planning

Chatbots.Studio team created a solution for Latvian educational centers. It is a service for tracking user’s learning map and progress with the automated chat bot interface. The main benefit is, that using this bot does not require the user to know any database querying languages, or install any additional software, as this bot is available on the most popular messengers.

AI Chatbot as Personal Assistant in E-commerce

AI Chatbot as Personal Assistant in E-commerce

The main purpose of the project was to simplify and automate the process of making purchases in the women lingerie store. Telegram bot integrated with lots of services is ready to serve 24/7 and meet customers’ needs and expectations. Speedy, straightforward and customer-centric: all that we hoped for and our client needed!

AI Chatbot for Real Estate Industry

AI Chatbot for Real Estate Industry

We built an easy-to-use chatbot that helps to find the best property for you, depending on your query and make appointments with the operator. Also, the bot was connected with a Slack channel so the operator can easy to help a user.

Helper for Live Agent and Customer Engagement

Helper for Live Agent and Customer Engagement

The main development goal was to build the solution that covers most agent needs for providing high-quality engagement with customers. The system selects and assigns tasks for the specialist. The main difference from the same solutions is the ability to initiate tasks.

Automation of the Claims Gathering for Insurance

Automation of the Claims Gathering for Insurance

We created the conversation interface that allows to automize claims gathering. It is an administrative system that holds more 20 types of questions and integrates with NLP Engine - IBM Watson.

SMS Chatbot for Engagement with Voters

SMS Chatbot for Engagement with Voters

The main business goal was to build a solution that helps citizens to create petitions and send to the senator. The chatbot was built to automate petitions, engagement with senators to get their reply quick and clear. It increases citizens’ trust to the senator and solves the thorny issues that people faced.

Web Widget for Knowledge Base

Web Widget for Knowledge Base

Development team built the solution in form of chatbots of federated search. There are no needs to surf the Internet to find the appropriate info - chatbot connects with any possible resources and generates the answer.

AI Chatbot for Local Coffee Chain

AI Chatbot for Local Coffee Chain

The main solution idea is to create closer relationships between coffee lovers and cafe chain representatives. The company has a 34% cross sales increasing after implementation discount and offers system into Viber via chatbot.

View all projects

Will Martin

The Project started with an in-depth look at requirements so both parties were 100% clear on what was to be delivered and what was expected. The team has great communication and are available for calls during all times, even late in their time zones which shows their complete dedication to their work.

Michael Lewis

I appreciate their ability to grow the size of our team quickly without compromising on quality and for the way in which they proactively seek out new ways of looking at our business problems/opportunities and offer a perspective on how we can solve them.

Michael Brown

Everyone on the team is committed to quality, reliability and staying timeline focused. I have numerous recent stories of specific team members going over-and-above the call to provide support or best practice advice. That's why we really feel like they are a true partner on this project.

Asaf Yosifov

Chatbots.Studio delivered a satisfactory product on time. They were highly motivated, flexible, and receptive to feedback.

Stanislav Shaganov

The automated pay system Chatbots.Studio developed decreased human processing by 87% and reduced product returns by 12%. The Chatbots team’s passion for their craft and ability to innovative significant improvements are impressive.

Dustin Gallegos

Senior Technical Strategist at Microsoft They were very professional, took time to understand the solution and the requirements, and maintained good communication throughout the whole project. I would highly recommend them if you are looking for quality work and a reasonable cost.

What are the roles of the bot?

Sales person

The bot provides a chain of sales services such as invoice generation, payment, and payment tracking status. Besides direct sales a bot successfully provides cross-selling.

Lead generator

The bot gathers potential customers offering the value, for example, loyalty card or discount. Also the bot able to gather customer’s information making appointments.

Interface

The bot integrates with appropriate API to complete clients requests. The bot is able to provide customer authorization and integration with another mobile or web services. After integration, a bot gives out processed result in the appropriate format.

Hostess

The bot provides automation of the processes in a channel, for example, showcases rules, presents new participants or advertise.

Helper

The bot provides customer support and issues resolving 24/7. Helper answers on the FAQ and saves the live agents time. In other cases the bot connects client with live agent.

Informator

The bot aggregates the data from different resources into a message and notificates customer regarding service changes.

Psychologist

The main bot value is conversation flow with user. In the most cases the bot helps to avoid bad thoughts and desire to commit suicide.