Chatbot For Online Diagnostics and Sales in Facebook Messenger

Recently Yves Rocher Ukraine announced that engagement with clients will be maintained by the new digital tool – chatbot on Facebook Messenger! A virtual assistant will help to find the best care cosmetic. The bot will analyze the users’ answers based on a large-scale information base formed by the brand’s experts and offer specific Yves Rocher products that best meet the needs of customers, skin type and its features. The main chatbot’s aim is to sell more and promote the brand.

Financial Benefits

  • Increasing client conversion
  • Advertising and promotion cost reducing
  • Lowering cost per engagement with the client

Goals:

  • Simplification of personal engagement with a client
  • Increasing client conversions by offering a personal discount if user share email address
  • Digitalization of clients engagement

Features:

  • Online skin or hair diagnostic in messenger
  • Help in choosing individual care cosmetics
  • Offering personal discount
  • Showing actual offers and bonuses
  • Survey results saving
  • Choosing the language of communication

Technologies:

Corezoid – is the cloud OS that was used to manage chatbots flow and to track user activity.

Also recently we built Facebook Messenger chatbots for Appointment SchedulingBuilding Process Automation, Customer loyalty cards

If you want to have a chatbot like this, please fill out the form