Facebook Messenger Chatbot for Automation Building Process

The solution was created for a construction company to help manage internal information. The main goal is quick access to information regarding the building process of the development company. The chatbot was built for internal team usage. Any worker has access to the company and processes information via a chatbot in messenger.

Financial Benefits

  • Lowering costs for external team and technologies for setting up internal communication
  • Lowering time for engagement between company departments
  • Availability in most common usage messengers like Facebook Messenger, Viber, Slack, WhatsApp

Goals:

  • Automation of internal communication
  • Easy access to company information for any workers through a communication channel

Features:

  • Chatting through messengers or web widget
  • Getting information in a few seconds after requesting

Technologies:

  • DialogFlow is the platform, which provides analyzing and recognition of the user’s query, as well as easy integration with many messengers.
  • Node-RED is the programming tool for wiring together hardware devices, APIs and online services.
  • AWS Elastic Beanstalk is the service for deploying and scaling web applications and services

Also recently we built Facebook Messenger chatbots for Online Diagnostics and Sales, Appointment Scheduling, Customer loyalty cards

If you want to have a chatbot like this, please fill out the form