In the past few years, chatbots have covered many industries, automating routine work and bringing fat stacks of revenue. In healthcare and pharmacy, it has become popular now, serving clients and helping internal staff. The article is about how to bring your pharmacy business to the next level and gain a profitable virtual assistant. So what are the main goals of a chatbot for the pharmacy industry and apothecary? Let’s dive deeply into the following chatbot uses.
Reporting of a lack of medicine
When the set of remedies is almost full, the chatbot sends reminder notification or makes one itself. Also, staff can check the number of medicines with the help of an AI assistant.
Clients review collection
Any drugstore client can leave a review and check other trusted feedback in instant messenger. 24/7.
Reminder to take the pills
Sometimes patients don’t take medications at the time, so it affects their health. This time pharmacy chatbot sends reminders to take prescribed pills and is able to present medical information. For example, Ariana – an AI chatbot, who acts as a personal health coach for diagnosed patients developed by Chatbots.Studio. This chatbot answers questions that provides drug or disease information tracks progress and outcomes, and, of course, reminds patients to take pills.
Providing information regarding medicine
Clients and staff can easily check composition, indications, contraindications, and the side effects of drugs in messenger.
Instead of using a call center a newly prescribed patient can receive treatment onboarding and adherence support in the same experience.
The client can send the medical prescription and apply it for preparing the order. Online payment is also available.
Check out how we built Chatbot for pre-ordering and online payment for a coffeehouse in instant messenger Telegram
Inquiries about medicines to pharmacists
They will answer any questions or doubts about medicines and their correct use.
If you ever thought about the chatbot, consider what is your main goal in all of this.
To provide detailed information and chatbot uses with countable indicators, feel free to ask us and we will figure something out.
Please take a look again at these benefits and just imagine all the stuff you would need to cover all the aforementioned actions. All of them could easily be covered by a chatbot. Saving time and money right when you need it (now)!