Back to blog

Web Widget Chatbot for Fitness Club Chain

Chatbots.Studio development team created the solution for a fitness club chain. The main goal is to automize the appointment to fitness couch with Chatbot in a web widget.

          Benefits for the Employee and Employer:

Saving time and money on unsubscribing and refund

Saving time with quick access to bot features from the web widgets

Saving money on admin staff for making appointments. They are automated with the chatbot



Automation and simplification of refunds

Setting up appointments with fitness coach via chatbot



Integrated Web Widget

Finding the nearest store

Flexible chatbot dialog flow

Desktop/mobile version widget



Typescript is an open-source programming language developed and maintained by Microsoft. 

React is a JavaScript library for building user interfaces.

Redux  is an open-source JavaScript library for managing application state.

Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside of a browser.

Express.js is a web application framework for Node.js, released as free and open-source software under the MIT License.

TypeORM is an ORM that can run in NodeJS, Browser, Cordova, PhoneGap, Ionic, React Native, NativeScript, Expo, and Electron platforms and can be used with TypeScript and JavaScript (ES5, ES6, ES7, ES8).

PostgreSQL – is a free and open-source relational database management system emphasizing extensibility and technical standards compliance.

Dialogflow is a Google-owned developer of human-computer interaction technologies based on natural language conversations.

RabbitMQ is an open-source message-broker software that originally implemented the Advanced Message Queuing Protocol and has since been extended with a plug-in architecture to support Streaming Text Oriented Messaging Protocol, Message Queuing Telemetry Transport, and other protocols.

Back to blog

Viber and WhatsApp Chatbot for Job Searching

Many businesses and employees use a chatbot for candidates and job searching. We received a request to create and run a chatbot that helps to find the job that perfectly fits the based on employee responses to questions. This chatbot acts as a screener for an in-demand position.

This chatbot provides details about the kinds of work available in the company (or acts as an aggregator). It helps you explore whether the positions you seek are available in your area. When looking for a job, the chatbot asks all your requirements helping avoid mistakes that might hurt your chances to find the right one.

          Benefits for the Employee and Employer:

Saving time from surfing on multiple job websites

All available jobs in one place: Viber, WhatsApp or SMS

Filtered job offers on the messenger – you don’t waste time looking at the improper job

An employee knows the salary frames

Put filters and find the right one

Saving recruiters’ time for employees seeking

Chatbot acts as a recruiter assistant, making the first-step interview

Recruiters get the employees who sought this one job



Saving time on the job search

Fast searching for the job in one place with filters (location, salary, position)



FAQs automatically available in messenger

Finding the nearest store

Changing language in chatbot interface

Link to the online stores

Link to the online stores

Personal phone number recognition

Automation advertising promotion



AWS Lambda helps run code for virtually any type of application or backend service – all with zero administration. 

DynamoDB is a fully managed proprietary NoSQL database service that supports key-value and document data structures and is offered by Amazon.

API Gateway is a server that is the single entry point into the system. 

Twilio allows programmatically to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

Dialogflow is a Google-owned developer of human-computer interaction technologies based on natural language conversations.

Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside of a browser.

Back to blog

Chatbots.Studio is #1 AI Developer in Lviv


Chatbots.Studio was recognized as the #1 AI Developer in Lviv


Chatbots.Studio is the top software development company dedicated to a chatbot, conversation platform development and robotic process automation based in Ukraine. We are building highly valuable platforms and chatbots to automate the businesses and save their owners money. Our main clients (big enterprises and small companies) are getting value every day using our chatbots and systems. Also, we are trusted partners of market leaders Visa and Viber. 


 Combining solid marketing expertise in conversational interfaces, with a deep understanding of the latest technologies to deliver tangible business value to our customers. Our services are designed to take your business to the next level while improving engagement and reducing the gap between you and your customers. 


 This brings us to the Top AI Developer in Lviv.


 For more information about our services visit this page. 


 We are looking forward to starting with your project and bringing value to your business!



Back to blog

WhatsApp Chatbot for Online Shopping Service

YeboFresh – is South Africa’s online shopping service, making quality products accessible to South Africa’s underserved population. The WhatsApp chatbot for the customer is ready and good to go! How does it work for YeboFresh?

  • Product search by relevant code and making returns for the keyword entered
  • Assigning a customer to the relevant live agent and searching for the nearest location
  • Showing current status or ordering
  • Integration with YeboFresh online shopping platform

The development side of the project is a bot that serves particular user products and product combos, allows multiple options for delivery.
Everything is located within the Whatsapp messenger, which makes it super easy to use for the end-user. The WhatsApp bot is a nice addition and subset for any online shop.
The second version of the bot contains various user experience enhancements such as leaving the ‘agents’ feature behind.

          Financial Benefit:

Increasing company revenue

New sales channel

Direct engagement with the audience in WhatsApp

Lowering costs for live agents department

Quick access to the company goods



Make it easy for any South African customer to order fresh groceries via Whatsapp

Increasing sales

User-friendly interface



Search for agents to get additional info

Search for porducts

Adding goods to shopping card

Choice of the delivery address

Choice of the delivery time

Saving a shopping history

Repeating the last order

Integration with Woocommerce



Twilio allows software developers programmatically to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

WhatsApp is a free service that lets users message one another seamlessly between mobile and desktop devices.

Botkit an open-source developer tool for building chatbots, apps and custom integrations for major messaging platforms.

MongoDB is a universal, document-based, distributed database for modern application development and the cloud, which meets the highest demands in terms of productivity.

Express.js is a simple and flexible Node.js framework for web applications that provides numerous powerful features and functions for web applications and mobile applications.

Amazon Elastic Compute Cloud is a web service that provides secure, resizable compute capacity in the cloud.

Woocommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide.

Botium is driving chatbots. Testing, training and quality assurance for chatbots. 

Jest.js is a delightful JavaScript Testing Framework with a focus on simplicity.

AWS Lambda is a serverless compute service that runs your code in response to events and automatically manages the underlying compute resources for you. You can use AWS Lambda to extend other AWS services with custom logic, or create your own back-end services that operate at AWS scale, performance, and security.

Back to blog

Chatbots.Studio Announced a New Partnership With UiPath!



In keeping with our new service Robotic Process Automation, we set up a partnership with the market leader and RPA technology vendor – UiPath!
UiPath is the leading platform for enterprise robotic process automation (RPA) built for small businesses, enterprises and IT.

This partnership means access to the industry’s most comprehensive training, technology, and resources.

This mutually beneficial cooperation creates value by helping us to launch digital transformations for businesses and helps clients expand into new markets while reducing overall costs.





Back to blog

Chatbots.Studio Announced a New Partnership With Colvir!


A conference is a great space for broadening horizons and making new friends, just like we did. This week we’re announcing a new partnership with Colvir Software Solutions. They’re a software company with a business focus on the development, implementation, and support of end-to-end integrated solutions designed to automate the core business, financial and administration activities of banks, post offices, other businesses and public finance institutions.


Colvir is a leader in core banking systems in Central Asia.


What do we mean by our partnership? Chatbots.Studio brings the chatbot templates for serving retail banking clients, getting prepaid card Visa and making payments. So, we make Colvir’s clients happy 🙂


A new day means new opportunities!

Back to blog

Our Customers Recognise the Importance of Chatbots []

If you’ve heard of us, you’ve probably heard of chatbots before. These automation tools have so many uses no matter your industry — insurance, manufacturing, education, you name it. But if you don’t build it right, it can very well be another gimmick in your marketing portfolio.


But with the right agency, you can make money off of a chatbot. Studies have shown that chatbots can improve an app, especially when it comes to customer engagement. Having a 24-hour customer service agent can up your buyer satisfaction rates without investing in more human resources.


Our clients know this, and we’re humbled to be their choice for chatbot development.


As a tried-and-true developer for all things chatbot-related, we’re the top United Kingdom developer according to Clutch, the B2B ratings and reviews platform. Their shortlist counterpart The Manifests puts us as number 17 in Ukraine among AI developers thanks to our 4.9 average review score and proven ability to deliver.


One of our happy customers is VARUS, one of the largest supermarket chains based in Ukraine. They needed help finding a way to streamline customer engagement and improve their feedback mechanisms. 


In response, we created a Facebook Messenger chatbot. It collected phone numbers and other information through a virtual discount card that buyers could scan as a QR code. That helped us organize all their customers’ information and feedback into a database, making it easy for VARUS to find and address buyer claims and complaints.



We were proud to see that almost 18,000 clients added the virtual card within the first day and that 60,000 found the card within the week via the Facebook Messenger bot. But what really makes our success extra sweet is that VARUS left us perfect ratings on their Clutch review of our services.



We couldn’t be happier to see that our investment in the client experience paid off. 


Even if you’re not a large national corporation, we’re here to improve your customer engagement and take your business to another level. 


For a small healthcare app, we built a chatbot that allows patients to communicate with medical professionals. The app takes users’ information and connects them to the best professional for the job. 



The app is still in testing, but all signs point to a successful launch going forward. We look forward to seeing their success and are humbled to earn 5-star scores across the board for our efforts.


“For now, the chatbot functions perfectly. Our next goal is to discover how comfortable our customers are with using the app and find anything that needs changing. I’m happy with our engagement.” – CEO, Software Development Company

Interested in learning more about our clients and their experiences working with us? Check out our Clutch profile and read on!



Ready to get started with a chatbot today? Don’t hesitate to reach out.

Back to blog

AI Chatbot for Sales Increasing and Quick Access to Info in Facebook Messenger

Eva is a chain of stores for beauty and care located in Ukraine. The chatbot was launched for quick access to information about the stores.

          Financial Benefit:

Lowering costs for call center maintenance

Increasing of client conversion

Advertising and promotion cost reduction

Clients attraction by showing bonuses in loyalty card



Lead generation

Increasing sales

Increasing client loyalty

Increasing client conversion

Reducing costs for live agent department

Reducing workflow for live agent department

Avoiding personal contact with the service department



FAQs automatically available in messenger

Finding the nearest store

Changing language in chatbot interface

Link to the online stores

Link to the online stores

Personal phone number recognition

Automation advertising promotion



DialogFlow is an end-to-end, build-once/deploy-everywhere development suite for creating conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

Corezoid is ta cloud OS that was used to manage chatbots flow and to track users activity

AWS Lambda is a serverless compute service that runs your code in response to events and automatically manages the underlying compute resources for you.

Back to blog

Chatbots.Studio Presented Platform Bot for Small Businesses And Enterprises In New York

Chatbots.Studio Co-Founders Andriy Sabanskiy and Max Popov attended FinovateFall 2019 in Autumn. 

FinnovateFall is a finance forum for innovative startups and established companies in the fields of banking and financial technology. This year it was held in NYC at the Marriott Marquis.

Andriy and Max presented a bot platform for small and middle businesses created in collaboration with Visa. The Platform developed for quick payment in shops, cafes via a chatbot in messenger. 

Since the 1st of October, everyone can use the platform in Visa Smart Cafe and in every cafe in Ukraine. 

Look at the video to get the full Platform presentation and its benefits for small businesses and enterprises.

Back to blog

11 Most Valuable Chatbot Uses For the Insurance Industry

Working on a big project for a well-known insurance company gives us the confidence to share this information. The article is about how to bring your insurance business to the next level and get a profitable virtual assistant. So what are the main goals of a chatbot for insurance projects? Let’s dive deeply into the following five chatbot uses. 


Claims Automation

 Anyone can make the claims via website widget or chatbot in messenger. This allows for saving time and providing quick responses without human factors. It means that the chatbot, in most cases, will not make a mistake and create the wrong claims. 


Lead Generation and clients engagement: 
  • People prefer to buy services online, rather than going to offline points. Use it for lead generation and customer engagement. When a customer is surfing on the website, chatbot as a web widget is offering customized and best services based on personal surveys. At this stage, the client’s needs and insurance services are merging.
  • Clients and prospects interact with company virtual representative via a few channels: SMS, web widget, and messenger. This type of communication increases opens rates and conversions.
  • Through channels chatbot or live agent offers all types of services: starting from base insurance services up to personalized offers and discounts in the account.
  • Clients education with content publishing
  • Share content on social media (it is important considering people spend huge part of free time in socials). For more details see the next item.


Running advertising campaigns and promotions 
  • The chatbot provides a particularly welcoming manner service, so you can expect better conversion.
  • Promotion & Advertising. The chatbot sends promo messages of new rates and the latest offers.
  • News and all above can be sent to your audience via chatbot with a higher open rate than via traditional email, or postal mail.
  • Interaction in the right channel. The main chatbot goal in marketing is interaction with the audience in the place where it spends a lot of time – messenger and social media.


Read more about advertising automation and cost reduction in our blog Top Chatbot Benefits: How Bots Make Advertising Campaigns Cheaper


Enhance customer support service
  • In the event of road accidents or other emergencies, a chatbot is able to notify the claims company, find the nearest medicine point, and order towing services.
  • In the case of regular or single visit the clinic, just push chatbot, send the information regarding doctors and provided services and the virtual assistant will cover the expenses (if it is agreed in the documentation you’ve signed).


If you ever thought about a chatbot, consider what is your main goal in doing so.


To provide detailed information and chatbot uses with countable indicators, feel free to ask us and we will figure something out together.


Please take a look again at these benefits and imagine all the stuff you would need to cover all the aforementioned actions. All of them could be covered by a chatbot, thereby saving time and money right away!

Get a Quote