First Decisions

We love how the MSF broke a big project into a chain of smaller phases. The program key idea is to deliver each small part of the project with the same responsibility as for one big project. This approach allows avoiding the issues you can face during the linear SDLC model when it is applied to large programs.



According to MSF, the first stage of the AI chatbot project management is envisioning.

The main purpose of the envisioning phase is to identify the main need of the system to be created. i.e. identify the business problem to be solved.

However, due to our experience in chatbot development, we gathered specific activities that we would like to add to the envisioning stage, which are not considered by MSF.

See them in detail in this video from the “How to Efficiently Run AI Project Development?” course.


See the next lesson Business Case